Cookie Policy
Last updated: 26 June 2026 · Effective: 26 June 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device and remember certain information about your visit. Similar technologies include local storage, session storage, and pixel tags. We refer to all of these collectively as "cookies" in this policy.
2. How We Use Cookies
We use cookies for three purposes: to make the site work (essential), to understand how visitors use it (analytics), and to support advertising (marketing). You are in control of the last two categories.
3. Categories of Cookies We Use
3.1 Essential Cookies ALWAYS ACTIVE
These cookies are strictly necessary for the website to function. They cannot be disabled.
| Name | Purpose | Duration |
|---|---|---|
| bhs_consent | Stores your cookie preferences | 1 year |
| bhs_token | Staff portal authentication token (localStorage) | Session / 7 days |
| bhs_user | Staff user identity cache (localStorage) | Session / 7 days |
3.2 Analytics Cookies CONSENT REQUIRED
These cookies help us understand how visitors use our website so we can improve it. All data is aggregated and anonymised where possible.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes users for traffic analysis | 2 years |
| _ga_* | Google Analytics 4 | Persists session state for GA4 property | 2 years |
| _gid | Google Analytics 4 | Distinguishes users (short-lived) | 24 hours |
Google Analytics is configured with IP anonymisation enabled. Google's privacy policy: policies.google.com/privacy
3.3 Marketing Cookies CONSENT REQUIRED
These cookies are used to measure the effectiveness of advertising campaigns and to show relevant ads on other platforms. They are only loaded if you accept marketing cookies.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Identifies browsers for Meta Pixel ad attribution | 3 months |
| _fbc | Meta (Facebook) | Stores click data from Meta ads | 3 months |
Meta's privacy policy: facebook.com/privacy/policy
4. How to Manage Your Preferences
You can update your cookie preferences at any time by clicking the 🍪 icon at the bottom-left of any page. You can also:
- Configure your browser to block or delete cookies — consult your browser's help documentation
- Opt out of Google Analytics: Google Analytics Opt-out
- Opt out of Meta ads: Meta Ad Preferences
- Use the Digital Advertising Alliance opt-out: optout.aboutads.info
Note: blocking all cookies may affect site functionality (e.g., you may not be able to complete a booking).
5. Legal Basis
Under GDPR (EU) and UK GDPR, our legal basis for essential cookies is legitimate interests (site operation). For analytics and marketing cookies, the legal basis is your explicit consent, given via the cookie banner. You may withdraw that consent at any time.
Under PECR (UK), ePrivacy Directive (EU), and similar laws, we obtain your consent before placing non-essential cookies.
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or applicable law. Please check this page periodically. The "Last updated" date at the top indicates when the policy was last revised.
7. Contact
Questions about this Cookie Policy? Email us at privacy@beheardspace.com.